Legal
Last updated: 11 October 2026
This Privacy Policy explains what personal information Decent Framing collects when you visit decentframing.com, contact us or place an order, how we use it, and the choices you have.
Decent Framing is responsible for the personal information described in this policy. Business address: Shop No 34,7, Taj Plaza, College Road, China Market, Rawalpindi, Pakistan. Phone: +92 314 9515205, +92 334 5306956. WhatsApp: +92 313 5995026.
Information you give us. When you use our contact form, message us on WhatsApp, call or email us, or place an order, we collect the details you provide, such as your name, email address, phone number, delivery address, the products you are interested in, and the content of your message.
Information collected automatically. When you browse the website, our servers and plugins may record technical information such as your IP address, browser type, the pages you visit and the time of your visit. Our online store uses cookies to remember items and settings during your visit.
We use your information to answer your enquiries, prepare quotes, process and deliver your orders, arrange custom framing, contact you about your order, keep records required for accounting and legal purposes, and keep our website secure and working properly. If you agree to it, we may also send you news about new collections; you can opt out at any time.
When you choose “WhatsApp Us to Order”, your WhatsApp app opens with a pre-filled message containing the product and options you selected. Messages you send through WhatsApp are also handled by WhatsApp (Meta) under its own privacy policy.
We use essential cookies needed for the website and store to work. Some cookies may be set by embedded services, such as Google Maps on our contact page. You can block or delete cookies in your browser settings, but parts of the website may not work correctly without them.
We do not sell your personal information. We share it only with service providers who help us run our business, such as our website host, delivery partners and payment providers, and only as needed to provide our services, or when required by law.
We keep enquiry details for as long as needed to respond and follow up, and order records for as long as required for accounting and legal purposes. After that, we delete or anonymise the information.
We take reasonable technical and organisational steps to protect your information. No website or internet transmission is completely secure, so we cannot guarantee absolute security.
You can ask us to tell you what personal information we hold about you, to correct it, or to delete it where we are not required to keep it. To make a request, contact us using the details below.
We may update this policy from time to time. The latest version will always be published on this page with the date it was last updated.
For any privacy question or request, contact us on +92 314 9515205 or WhatsApp +92 313 5995026, or through our contact page.